Do you have a question?
FAQ
What destinations does onedaydrive.com offer for one-day trips from Vienna?
We specialize in one-day trips from Vienna to the following destinations:
- Prague: Explore the rich history and architecture of the Czech capital.
- Melk, Hallstatt, and Salzburg: Experience the scenic beauty and cultural heritage of these iconic Austrian locations.
- Budapest: Discover the vibrant culture and landmarks of Hungary’s capital.
- Bratislava: Visit the little big city on the danube.
- Banská Štiavnica: Discover the city forged from gold, shaped in silver
What types of vehicles are used for these trips?
Our fleet includes air-conditioned Mercedes sedans and vans, depending on the group size (max. 8 pax), ensuring a comfortable journey for all passengers.
Do you provide guided tours in multiple languages?
Our live tours are conducted in English only, but we understand the importance of language comfort. That’s why we offer a free multilingual digital guide via the SmartGuide app.
Simply download the app at smartguide.app and search for your destination to access a self-guided audio tour in your preferred language
How can I book a one-day trip?
You can book directly through our website by selecting your desired destination and filling out the booking form with your travel details. For assistance, feel free to contact our customer support team via email or phone.
Are your trips suitable for travelers with special needs, such as wheelchair users?
Yes, we offer wheelchair-accessible vehicles. Please inform us of any special requirements at the time of booking to ensure we can accommodate your needs appropriately.
Do you provide child safety seats?
Yes, child safety seats are available upon request. Please specify the number and type of seats required when making your reservation.
How far in advance should I book my trip?
While we accept last-minute bookings subject to availability, we recommend booking at least 12 hours in advance to ensure vehicle and driver availability.
What is included in the trip price?
Our trip prices include private transportation, a professional driver / local guide, fuel costs, tolls, and any applicable taxes. There are no hidden fees.
Can I customize my itinerary or make stops along the way?
Yes, our service is flexible. You can request stops for breaks, sightseeing, or meals during your journey. Please inform us in advance if you plan to make extended stops.
Where do you pick up and drop off travelers?
We offer door-to-door service, picking you up directly from your hotel in Vienna and returning you there at the end of the trip.
What is your cancellation policy?
Cancellations will be subject to our cancellation policy, which varies depending on the booking platform and the time of cancellation. Please check the terms provided during the booking process or contact us for more details.
How can I contact customer support?
You can reach our customer support team via email at info@onedaydrive.com or by phone at +421 905 302 046 We are available 24/7 to assist you with your inquiries.